Introduction & Important Notice
Please read these Terms & Conditions carefully before using the Hibajee12 platform. This document constitutes a legally binding agreement between you and Hibajee12. By registering or using the platform, you are deemed to have read, understood, and accepted all of these Terms & Conditions.
Hibajee12 reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the platform with the date of update noted. It is your responsibility to check this page regularly.
Account Registration & Eligibility
To open an account with Hibajee12, you must meet the following requirements:
- You must be 18 years of age or older and legally eligible to participate in online gaming under the laws applicable in your area.
- Each person may only open one account. Creating multiple accounts is strictly prohibited.
- All information provided at registration must be accurate, truthful, and complete. Submitting false details may result in account termination.
- Keeping your account password and login credentials confidential is your responsibility. Do not share them with anyone.
- If you notice any suspicious activity on your account, contact support immediately.
- Hibajee12 reserves the right to verify or investigate any account at any time and for any reason.
KYC Verification Process
Account verification (KYC — Know Your Customer) is mandatory at Hibajee12. You will need to confirm your identity before making a withdrawal or after reaching a certain deposit threshold.
KYC verification may require: a government-issued ID (NID), a copy of your passport or driving licence, proof of address (bank statement or utility bill), and payment method verification details. Withdrawals may be delayed until KYC is completed.
Deposit & Withdrawal Rules
All financial transactions on Hibajee12 are processed through secure, protected channels. See the table below for the key rules:
| Subject | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | Subject to applicable limits | Subject to applicable limits |
| Processing Time | Instant | 15–30 minutes on average |
| Payment Methods | Mobile Banking, E-Wallet, Bank | Mobile Banking, E-Wallet, Bank |
| KYC Required | In some cases | Mandatory |
| Currency | BDT | BDT |
Bonus & Promotion Terms
All bonuses, free spins, and promotional offers on Hibajee12 are subject to specific terms. Accepting a bonus means you agree to all conditions attached to it.
- Each bonus has its own wagering requirement that must be fulfilled before bonus funds can be withdrawn.
- When both bonus funds and real funds are present, real funds will be used first.
- Bonuses cannot be combined with other bonuses unless explicitly stated.
- Hibajee12 reserves the right to cancel bonuses on any account if fraudulent activity is suspected.
- Bonuses must be used before they expire. Any unused bonus will be automatically forfeited once the expiry date has passed.
- Bets placed on certain games may not count toward wagering — please read the detailed terms for each bonus separately.
Gaming Rules & Fair Play Policy
All games on Hibajee12 are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is completely fair and random.
The following activities are strictly prohibited:
- Using software bots or automated systems to play games.
- Colluding with other players to obtain bonuses or winnings.
- Intentionally exploiting any bug or glitch on the platform.
- Attempting any form of hacking, phishing, or cyber attack.
- Using the platform for money laundering or any illegal purpose.
Violation of any of the above rules will result in immediate account closure, forfeiture of all funds, and legal action where necessary.
Responsible Gaming Policy
Hibajee12 takes responsible gaming seriously. We want our members to enjoy gaming as a form of entertainment, not as an addiction.
To support this, Hibajee12 offers the following tools: deposit limits, session time limits, temporary self-exclusion, and the option to permanently close your account. If you feel you are struggling to control your gaming, please contact our support team or Responsible Gaming View the page.
Account Suspension & Closure
Hibajee12 reserves the right to temporarily or permanently suspend any account in the following situations:
- Violation of Terms & Conditions
- Fraudulent Activity or Suspicious Transactions
- False Identity or Incorrect Information
- Multiple Account Management
- KYC Verification Failure or Refusal
- Direction from a legal or regulatory authority
If an account is closed with a remaining balance, a decision will be made following an investigation. If fraud is proven, all funds may be forfeited.
Limitation of Liability
Hibajee12 makes every effort to keep the platform running smoothly and reliably. However, Hibajee12 will not be held liable for:
- Games interrupted due to loss of internet connection or technical issues.
- Any issues caused by third-party game providers.
- Service disruption due to force majeure or unforeseen circumstances.
- Issues caused by faults in your own device or software.
Legal Jurisdiction & Dispute Resolution
These Terms & Conditions are governed by international gaming law and the regulations of Hibajee12's licensing authority. In the event of a dispute, an initial resolution will be sought through Hibajee12's support team.
If a dispute cannot be resolved through support, it will proceed to mediation. The decision of the licensing authority is final in all dispute resolutions.
Contact & Support
If you have any questions or complaints regarding our Terms & Conditions, please reach out to our 24/7 support team via live chat. Our team is always ready to assist you in Bengali.