Introduction
Welcome to Hibajee12. This privacy policy explains what personal information we collect when you use the Hibajee12 platform, how we store it, the purposes for which we use it, and the steps we take to keep it secure. By using Hibajee12, you agree to all the terms of this privacy policy.
We believe user privacy is a fundamental right. At Hibajee12, every data point is handled with care. We never sell your personal information to third parties. This policy has been developed in compliance with Bangladesh and international data protection laws.
What Types of Information Are Collected
The following types of information are collected automatically or through your direct input during registration, transactions, and general use of the Hibajee12 platform:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Communication & Verification |
| Financial Information | Payment methods, transaction history | Deposit & withdrawal processing |
| Technical Information | IP address, device information, cookies | Security & Service Improvement |
| Gaming Activity | Game history, betting records | Responsible Gaming Monitoring |
Purpose of Data Use
Hibajee12 uses collected data only for specific, legitimate purposes. The key purposes are detailed below:
- Account Management & Verification: Personal information is used to complete new registrations, secure logins, and the KYC process.
- Financial Transaction Processing: Payment-related information is used to accurately process deposits and withdrawals.
- Fraud Prevention & Security: Data is analyzed to detect suspicious activity and maintain platform security.
- Responsible Gaming Monitoring: Gaming activity is monitored to identify signs of problem gambling and provide timely support.
- Service Quality Improvement: Analytics data is used to improve the user experience and enhance platform performance.
- Legal & Regulatory Compliance: Specific data is retained and provided to meet the requirements of licensing authorities and applicable regulations.
- Promotional Communications: With your consent, we may send you bonus offers and promotional updates. You can opt out at any time.
Data Sharing Policy
Hibajee12 never sells or unnecessarily shares your personal information. However, limited data may be shared in the following specific circumstances:
✦ Payment Processors
Necessary financial information is shared with approved payment gateways and mobile banking services to process deposits and withdrawals.
✦ Game Providers
Limited data required to operate third-party games (such as player ID) is shared with game providers.
✦ Legal Authorities
Data may be disclosed to relevant authorities when required by court order, licensing authority request, or anti-money laundering regulations.
Cookies & Tracking Technologies
The Hibajee12 platform uses cookies and similar technologies to enhance your browsing experience and keep the platform functioning properly. The types of cookies used on Hibajee12 are:
- Essential Cookies: Required for login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
- Functional Cookies: Used to remember your preferred language, theme, and settings.
- Analytics Cookies: Anonymous data is collected to understand which parts of the platform are used most.
- Security Cookies: Helps detect fraudulent logins and suspicious activity.
You can control or disable most cookies through your browser settings. Please note that disabling essential cookies may prevent certain features from working.
Data Retention Period
Hibajee12 does not retain your personal information longer than necessary. The retention periods for different types of data are outlined below:
- Account Information: For the duration the account is active, and up to 5 years after closure.
- Financial Transaction Records: Retained for up to 7 years as required by law.
- KYC Documents: Retained for up to 5 years after account closure.
- Technical Logs: Typically 90 days to 1 year.
- Marketing Consent Records: Up to 3 years after consent is withdrawn.
Once the stated retention period expires, data is securely deleted or anonymized.
Data Protection Measures
Hibajee12 employs industry-standard technologies and processes to protect your personal information. Our security measures include:
- 256-bit SSL/TLS Encryption — all data transmissions are fully secured.
- Sensitive data is stored in our database using AES-256 encryption.
- Two-Factor Authentication (2FA) is available on all accounts.
- Regular security audits and penetration testing.
- 24/7 Cybersecurity Monitoring Team.
- Strict data access controls for staff, along with regular training.